Ohio Business Magazine dedicated this year’s edition of its annual Ohio Success Awards to growth companies, nonprofits and governmental organizations that displayed quick-thinking and compassion during the Covid-19 crisis. The awards have…
4 WAYS EASE IS EMBRACING INNOVATION
Investing in Technology to Improve Customer Results
When your business is built around the bold promise of 2-minute responses, it’s imperative to evolve the way industry tools and technologies are applied to customer service, operations, processes, and solutions. EASE continues to find inventive ways to apply cutting-edge technology and automation to speed up response time and deliver better service to more customers. We focus on community, efficiency and safety to drive innovation in the communities we serve.
Methods we use to provide real-time shipping data to our customers:
- GPS/telematics tracking solution (Descartes MacroPoint) allows us to service more customers by accomplishing a 96%+ success rate based on our unique approach to how this technology is applied.
- Business intelligence software not only allows us to automate and speed up response time but also helps us make informed decisions that enable us to meet tight delivery windows, decrease transportation costs, and better accommodate any logistics and supply chain need.
- Integrations between EDI and API connections allow us to seamlessly integrate with our customers’ and carriers’ TMS platforms for a better user experience and increased transparency.
- Proprietary, in-house analytics systems support our ability to stay on top of market trends and better predict customer challenges and opportunities, leading to scalable, customized solutions that can grow to meet the changing needs of our customers.
At EASE, we’re constantly looking for new technology to improve our operations and customer service. New technologies like machine learning and artificial intelligence give us information to help us make daily decisions like a last-minute route change to speed up a delivery or switch out materials for better pricing.
Forming Partnerships to Build Community
EASE strives to be a catalyst in the logistics industry. We have a clear vision and an unrelenting commitment to affect change. As a leader driving innovation in the logistics industry, EASE collaborates with like-minded organizations and companies who share our vision and commitment to industry transformation.
Currently, EASE is partnering with The Goodyear Tire & Rubber Company to develop, test, and analyze tire intelligence. We equipped eight trucks with technology systems that monitor tire conditions. This new technology provides real-time updates and alerts on tire health, resulting in more efficient, safe driving. We’re also testing cloud-based logistics technology in the Beta District, a regional innovation corridor, with the City of Dublin and DriveOhio.
In addition, we are actively pursuing expansion of our collaboration with Dublin City Schools, International Center for Creativity (ICC), and The Ohio State University, because we know that creating opportunities for students will shape the future of supply chain management.
EASE recognizes this collaboration as a stepping stone toward more advanced technologies like interactive ADS technology and, eventually, autonomous trucks that may one day reduce delays and commute times, prevent crashes, and cut emissions by maintaining consistent speeds.
Peter Coratola, Jr.
EASE Logistics President and CEO
Creating Teams to Improve Processes
In response to COVID-19 and the necessity of working from home, EASE assembled an Employee Strategy and Innovation Team (ESIT) to empower employees with hands-on involvement in the evolution of our company. This initiative has become a pivotal collaboration between EASE employees from all departments regardless of role or experience level. Together, we find creative ways to apply industry tools, technologies, and automation to improve our operational processes and our ability to consistently provide faster response times, scalable solutions, and overall outstanding service to our customers.
Logistics is a fast-paced industry where every minute counts. EASE employees recognize that even small changes can have a major impact.
Director of Strategy & Innovation
EASE INNOVATION PROJECTS
As a guest on a recent episode of the MadGaines Live Show centered around the issues of Track and Trace, EASE President Peter Corotola said, “Being able to capture data through tracking…
We are very excited to announce a new collaboration with the Goodyear Tire and Rubber Company and the City of Dublin. Together, we are participating in a Smart Columbus initiative…