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[Dublin, OH, April 14] EASE Logistics, a Dublin-based multi-operational logistics solution provider, has been named BODYARMOR’s 2022 Carrier of the Year, a designation awarded to the premium sports drink’s highest-performing carrier.
The Carrier of the Year selection is based on key performance indicators (KPIs) that BODYARMOR chooses to signify success, including overall partnership, primary tender acceptance (PTA), on-time deliveries (OTD), and on-time pickups (OTP).
“Our scorecard speaks for itself,” says Brian Kuramoto, senior account manager of the BODYARMOR team at EASE. “In the last 12 months, we’ve had an OTD percentage of 99.49%, which is almost unheard of in our industry. EASE’s internal processes create a best-in-class customer experience for every shipment.”
Everyone at EASE, from support team members to Peter Coratola, Jr., EASE’s president and CEO, values BODYARMOR’s partnership and invests in personalizing the customer service experience and exceeding their expectations. BODYARMOR came to EASE to resolve issues in their supply chain and couldn’t wait to go through the usual RFP process to fill the void. EASE answered the call mid-day on a Friday, doubling shipment volume for BODYARMOR without delays and resolving the customer’s issue almost immediately.
The Coca-Cola Company fully acquired BODYARMOR in November 2021. BODYARMOR surpassed Coke’s Powerade to become the second-largest North American sports drink by market share. It is also the “The Official Sports Drink of Major League Soccer,” a fitting tie-in to EASE, “The Official Logistics Partner of the Columbus Crew Soccer Club.”
“Whether it’s a dry truckload, reefer truckload, or hot less-than-truckload expedites – we can do it all, and we do it all exceptionally well,” said Kuramoto. “BODYARMOR trusts us to handle their highest visibility shipments with short lead time. When there are hiccups, we evaluate the problem, devise a solution, and make a change. I’d say our numbers are a testament to the effectiveness of this method. We’re honored to be the 2022 BODYARMOR Carrier of the Year.”
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