Erica leads IT Operations, Tech Products, Analytics & Automation, and Integrations & Engineering at EASE. She brings cross-functional teams together under a unified tech vision, focused on delivering scalable, efficient solutions that drive business performance and open new opportunities for growth. Since joining EASE in June 2023 she has quickly advanced, playing a key role in shaping the company’s technology strategy through thoughtful, well-timed tech adoption that empowers teams and enhances the customer experience.
A core part of Erica’s work is leading AI evaluation and implementation across the organization, identifying use cases where advanced technology can improve outcomes and unlock efficiency. Her approach ensures tech investments are purposeful, aligned with business goals, and built for long-term impact. Erica holds a B.S. in Logistics from The Ohio State University’s Fisher College of Business and an MBA in Business Analytics from the University of Dayton. Outside of work, she enjoys time outdoors with her husband, their three children, and two dogs.
